Malaysia: General insurance industry sees higher customer satisfaction

Published on December 15, 2023
The Customer Satisfaction Survey 2022 (CSS 2022) reveals notable improvement in the Customer Satisfaction Index (CSI) particularly within the non-life sector.
Continue reading on website
Other news

Vietnam: 2024 seen as a year of online marketing transformation for insurers

December 15, 2023
2024 is forecast to continue to have many challenges for the insurance industry, but the good news is that there is now a roadmap for the transition of the industry to sustainable growth.

10 major changes to dominate China's life insurance market

December 15, 2023
The development of the insurance industry in China plays an integral role in the country's goal of becoming a global financial power. This would require the insurance industry to focus closely on